Infinix Service Center Pick Me Up, here are the conditions to do it
Users of this modern technology must be familiar with the Infinix service center. Infinix is one of the big companies that has now expanded its business when it comes to smartphones. With the launch of this latest product, it means that Infinix already has more than 10 products sold for sale.
One of the infinix products that is currently being widely used is a smartphone. The company’s latest product is equipped with qualified specifications, so it is very popular among gamers. No wonder sales of the latest smartphone products have increased significantly.
Infinix offers service centers spread across different regions of Indonesia to ensure that all users receive maximum service. This is to ensure that customers can get help quickly if they encounter any problems with the product being used. That way you can dressanim for damage to your device easily.
The number of infinix service center services is not as many as other smartphone brands. However, in order to maximize its services, the company offers infinix service center pick me up services. This service is provided to product users who want to do device service, but are far from the service center.
What is Infinix Pick Me Up Service
The Pick me up service is a service of the infinix Indonesia company specifically for product users who are far from the service center. Users of infinix products who have the right to use this service are if the distance to the nearest service center is more than 30 km. With this service, you no longer have to go all the way to the service center, but the officers who come to the house.
In order to use the pick me up service, infinix product users only need to send an electronic message to hotline.id@carlcare.com. Later, there will be couriers or employees of the infinix company who will pick up the product to be repaired. Moreover, the device will be taken to the nearest service center checked and repaired according to the complaint sent by the user.
Typically, users will immediately receive a response to emails related to complaints sent to the infinix service center. If you meet the terms and conditions of this pick me up service, the courier will arrive a day later. Be sure to pack your device well to keep it safe during your trip from home to the nearest service center.
This infinix pick me up service is usually open every Monday – Friday from 09:00 to 17:00. For the confirmation of complaints, users will usually wait for 1×24 hours. Users of infinix products must fill in some personal data such as name, address, mobile phone number, city of residence, zip code, pickup time, smartphone type, IMEI number, product color and damage and include product images.
Infinix Service Center Pick Me Up Terms of Use
Not all users of infinix products can use this premium service. However, there are terms and conditions set by the company for users when they want to try the pick me up service. Some of these conditions include the following:
- Only infinix products that still opt for the warranty can use the pick me up service
- The bolt seal on the product is intact or has never been opened
- Infinix product touch screen and LCD are in good condition and do not break
- Still have a warranty card and there is proof of product purchase
- Product condition image and send it to the official infinix email
- Pack infinix products well when couriers come to pick up items
The product still has a warranty is the main requirement if you want to use this infinix service center pick me up. The product warranty may be lost and void if the user makes a mistake himself. One of them is as damage due to human error factors, the warranty will not be able to be claimed.
In addition, devices that have been dismantled before will also not be able to get a warranty. Therefore, if you still have a warranty period, you should take it directly to an official service center so that you can get the best service.
For users who have expired the warranty period, they can still use the Infinix Service Center, but are charged a fee or no longer free of charge. This fee is usually for spare parts costs. Compared to doing repairs in unofficial places that can actually make the device more damaged, it would be better if you just go to an official service center.
List of official Infinix service centers in Indonesia
Infinix has official service centers spread across various regions of Indonesia. This is a container for users of infinix products if the infinix product is damaged. In the service center you can repair the device or simply consult if the product has a problem. If there is still the warranty period, all services will be free of charge.
The following is a list of official infinix service centers in Indonesia:
- M omsorg Denpasar (Bali)
The Infinix Service Center in Bali is located at Jalan Agung No. 140, Denpasar with telephone number +62 361 9073866
- M omsorg Bandung (Bandung)
Addressed at Jalan Taman Sari, Bandung precisely at Balubur Town Squre Lt. 1 K05 – K06 with phone number +62 22 84468781
- M omsorg Batam (Batam)
Located at Wira Mustika C-08 complex, Nagoya, Batam, Indonesia with contact number +62 77 87430340
- M omsorg Cirebon
It is located at Jalan Pasuketon no. 63 Cirebon, Indonesia with telephone number +62 231 209322
- Vtech (Jambi)
Ligger på Jl. Gajah Mada No.11-12 Jambi, med kontaktnummer +62 741 43789
- M omsorg Makasar
Infinix Service Center is located on MTC Karebosi Lt.3 Block 1 No. 3-5 on Jalan Jend. Ahmad Yani, Makasar with contact number +62 24 11 3635038
- M Care Medan
Ligger på Jl. Setia Budi Kel. Tanjung Rejo, Kec. Medan Sunggal, Medan nettopp i Komp. Setia Budi Business Poin Blok BB nr 21 med kontaktnummer +62 61 8214692
- Telewindu (Palembang)
Ligger i Kelurahan 24 Ilir, Bukit Kecil District, Jalan Letkol Iskandar No. 36 Rt 10 / Rw 003 med kontaktnummer +62 711 372408
- Alfa Mobil- Semarang
It is at Jalan Jendral Sudirman 256, Semarang with a contact number of +62 247610911
- M care Surabaya
Ligger på Maspion Square Jl. A Yani 78 Surabaya med kontaktnummer +62 31 8477889
- M care Yogyakarta
Ligger i Ramai kjøpesenter Lt.2 No. A26, Jl. Ahmad Yani No. 73, Yogyakarta med kontaktnummer +62 27 4557015
Infinix Service Center in Jakarta
In Jakarta itself there are several infinix product service centers spread across several regions. Some of them are as follows
- Bhineka Mentari Dimensi (Jakarta)
It is on the road to Gunung Sahari Raya 73C No.16. 10610. Indonesia with contact number +62 21 29292828
- Infinix house
Adressert på Ruko Pertokoan Roxy Mas Blok E1 no.5A, Central Jakarta med kontaktnummer +62 21 6329084
- M omsorg Cempaka Mas
Det er på ITC Cempaka Mas Lt.6 nr. H7-H8 Jl.Letjen Suprapto Central Jakarta med kontaktnummer +62 21 21480901
- M as Mall Ambassador
Located on Lt.2 Blok B no. 7 Template Ambasador with phone number +62 21 5762539
- M care Roxy Square
Ligger i Shophouse Mall Roxy Square nr. A1 Jl. Kyai Tapa No. 1 Jakarta med kontaktnummer +62 21 56954393
Although not as popular as other smartphone brands, infinix has a strong commitment to satisfying and providing the best service for all its customers. This is evidenced by the provision of an infinix service center and pick me up service to reach users who are far from the service center.